Refund Policy
Thank you for shopping at 3P Sport. We value your satisfaction and strive to ensure that every purchase meets your expectations. Please review our Refund Policy below for information about refunds, returns, and exchanges.
1. Eligibility for Refunds:
- Refunds are issued for eligible items returned within 30 days of the purchase date.
- To be eligible for a refund, items must be unused, in their original condition, and in the original packaging.
2. Non-Refundable Items:
Certain items are not eligible for refunds, including:
- Gift cards
- Downloadable digital products
- Personalized or customized items
3. Refund Process:
- To initiate a refund, please contact our customer service team at info@3psport.com with your order number and reason for the return.
- Once your return is approved, we will provide you with instructions on how to return the item.
- Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria.
- If approved, refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.
4. Shipping Costs:
- Shipping costs are non-refundable, except in cases where the return is due to an error on our part or if the item is defective.
- You will be responsible for paying the return shipping costs unless otherwise specified.
5. Exchanges:
- If you wish to exchange an item for a different size or color, please contact us to arrange the exchange.
- Exchanges are subject to availability, and we will provide further instructions on how to proceed.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the damaged product.
- We will replace the item free of charge or issue a refund, depending on your preference.
7. International Shipping:
Please note that our refund policy applies only to purchases made within the United Arab Emirates (UAE). We do not offer refunds for international orders.
Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us at info@3psport.com.
By making a purchase on our website, you agree to abide by the terms of this Refund Policy. We reserve the right to update or modify this policy at any time.